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Message:I am going to assume that the SONY operates like a Palm. YOu need to do a hard reset. Read your manual. On the Palm this is accomplished by holding down the power on button while pushing the reset pin in the Reset hole on the back of the unit. Remove the pin but continue to hold down the Power button for 5 or 6 seconds longer, then let it up. On the screen you should be offered the option to erase all data. Take it, and start over. Hope your backed up on the PC.
DrMud
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