You need your clié working first. You need to at least open the launcher. If it is still under warrantee take it back and don't mention Jack Squat if you know what I mean. If that's not possible maybe Sony will repair it for you. If neither of those things work I don't know what else to do other than use it as a paper weight or sell it on ebay for $20 (let me know first).This happened to me once with my T415 while it still had it's 90 day warrantee. I been very careful of jackSprat from that point on.
Sorry,
Will