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Message:oh boy this is a problem, ok. let's try this again. first off when you put the palm on the cradle is the orange light coming on? if so this is a good sign. you are getting juice to the palm. while on the cradle push in the reset button while holding down the green power button. this is going to be a little akward but try. take the reset pin out of the reset hole without taking your finger off the power button for at least 4 seconds. release the power button and see if the palm will come on. if it does and says erase all data say yes even though you will lose everything. if this works re hotsync WITHOUT doing the upgrade on the os.
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